Last updated: 26 February 2026
Renewed Care Limited is committed to protecting your privacy and handling your personal data with transparency and respect.
Who We Are
Renewed Care Limited
Suite 22, Frederick House, Princes Court, Nantwich, CW5 6PQ
Email: enquiries@renewed-care.co.uk
Telephone: 07939 619242
We are a CQC Registered Provider and a company registered in England & Wales.
What Information We Collect
We may collect and process the following information:
Name, address, email, and telephone number
Enquiry details and communication preferences
Information provided during care assessments (including health information, where necessary for providing care)
Website usage data via cookies
How We Use Your Information
We use your information to:
Respond to enquiries and arrange consultations
Provide and manage care services
Fulfil legal and regulatory obligations (including CQC requirements)
Improve our website and services
Contact you about relevant updates (only where consent has been given)
Lawful Basis for Processing
We process personal data based on:
Consent: Where you have agreed to us contacting you
Contract: Where processing is necessary to provide care services
Legal obligation: Where we must comply with regulatory or legal requirements
Legitimate interests: To respond to enquiries and improve our service
Sharing Your Information
We do not sell or rent your personal data. We may share information with:
Carers and care staff solely for the purpose of delivering care
Regulatory bodies (such as CQC) as required by law
Professional advisers where necessary
IT service providers supporting our website and systems
All third parties are contractually obligated to keep your data secure and confidential.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
Data Retention
We retain your information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, or reporting requirements.
Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Object to processing based on legitimate interests
Withdraw consent at any time
To exercise these rights, please contact us at enquiries@renewed-care.co.uk.
Cookies
Our website uses cookies to improve user experience and analyse site traffic. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Renewed Care Limited
Suite 22, Frederick House, Princes Court, Nantwich, CW5 6PQ
Email: enquiries@renewed-care.co.uk
Telephone: 07939 619242
